Tech Mahindra Jobs 2025 :- Tech Mahindra, a leading global IT services and consulting company, is currently hiring for the position of Customer Care Executive in Pune. This is an excellent opportunity for freshers and experienced professionals (minimum 6 months experience) looking to build a career in the BPO industry. The role involves handling international voice and blended processes (UK Web Chat). The job offers a competitive salary of up to 3.35 LPA, rotational shifts, and a 5-day workweek.
Job Highlights Tech Mahindra Jobs 2025
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Position: Customer Care Executive (Voice/Blended Process)
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Experience: Freshers or 6 months+ in BPO
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Salary: Up to 3.35 LPA
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Job Location: Yerwada, Pune
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Shift: Rotational (5 days working, 2 days off)
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Education: Minimum HSC (12th pass) required
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Skills Needed: Excellent communication, typing speed (40 WPM, 95% accuracy)
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Cab Facility: Provided for both ways
📌 How to Apply Tech Mahindra Jobs 2025?
Interested candidates can contact:
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HR Name: Manpreet Singh
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Contact: 8087427667
🔍 Job Posting Details Tech Mahindra Jobs 2025
📌 Job Role & Responsibilities
As a Customer Care Executive at Tech Mahindra, your key responsibilities will include:
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Handling international customer queries via voice and chat support.
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Managing customer retention and ensuring high satisfaction.
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Providing solutions related to technical support, billing, and service issues.
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Maintaining accurate records of customer interactions.
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Adhering to company policies and service level agreements (SLAs).
📌 Eligibility Criteria Tech Mahindra Jobs 2025
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Education: Minimum HSC (12th pass) required. Graduates preferred.
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Experience: Freshers or 6 months+ in BPO (mandatory for chat process).
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Communication: Excellent English-speaking skills (neutral accent preferred).
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Typing Speed: 40 WPM with 95% accuracy.
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Shift Flexibility: Willingness to work in rotational shifts (24/7 operations).
📌 Salary & Benefits Tech Mahindra Jobs 2025
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Salary: Up to ₹3.35 LPA (based on experience).
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Cab Facility: Provided for pickup and drop.
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Work-Life Balance: 5 days working, 2 days off.
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Career Growth: Opportunities for promotions and skill development.
📌 Interview Process Tech Mahindra Jobs 2025
The hiring process typically includes:
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Initial HR Screening (Telephonic/Video Call)
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Voice & Communication Assessment
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Typing Test (40 WPM, 95% Accuracy)
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Final HR/Operations Interview
🎯 How to Prepare for the Interview?
📌 Success Tips for BPO/Voice Process Interviews
✔ Improve Communication Skills – Practice speaking in clear, fluent English.
✔ Work on Typing Speed – Use online tools like 10FastFingers.com to improve speed.
✔ Research the Company – Know about Tech Mahindra’s services and clients.
✔ Prepare for Common Questions –
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“Tell me about yourself.”
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“Why do you want to work in a BPO?”
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“How do you handle angry customers?”
✔ Dress Professionally – Even for virtual interviews, wear formal attire.
📌 Non-Voice/Back Office Interview Tips Tech Mahindra Jobs 2025
✔ Highlight Data Entry Skills – Show accuracy in handling Excel, CRM tools.
✔ Show Problem-Solving Ability – Explain how you resolve customer issues via email/chat.
✔ Demonstrate Multitasking – BPO roles require handling multiple queries efficiently.
🏢 What is the BPO Industry & Its Importance?
📌 What is BPO?
BPO (Business Process Outsourcing) involves outsourcing business operations (customer support, technical help, back-office tasks) to third-party service providers.
📌 How Does BPO Work Tech Mahindra Jobs 2025?
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Companies like Tech Mahindra handle customer service, IT support, and backend operations for global clients.
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Employees work in voice (calls), non-voice (chat/email), or blended processes.
📌 Why is BPO Important?
✔ Cost-Effective – Companies save on operational costs.
✔ 24/7 Support – Ensures global customer satisfaction.
✔ Job Creation – Provides employment opportunities for freshers and experienced professionals.
📌 Role of BPO in Tech Mahindra
Tech Mahindra’s BPO division (Tech Mahindra Business Services) provides:
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Customer Experience Management
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Technical & IT Support
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Back-Office Operations for industries like Banking, Healthcare, Retail, etc.
🏛 About Tech Mahindra
📌 Company Overview
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Parent Company: Mahindra Group
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Founded: 1986
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Global Presence: 90+ countries
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Employees: 131,500+ professionals
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Revenue: $4.9 billion (2023)
📌 Head Office Address (India)
Tech Mahindra Ltd.
Plot No. 1, Phase III,
Rajiv Gandhi Infotech Park,
Hinjawadi, Pune – 411057,
Maharashtra, India
📌 Pune Office (Job Location)
Tech Mahindra Business Services
3, House Building No. 3, 1st Floor,
Commerzone IT Park, Near Jail Road,
Yerwada, Pune – 411006
🔔 Final Advice for Applicants Tech Mahindra Jobs 2025
✅ Apply Early – Limited openings available.
✅ Prepare Well – Focus on communication & typing tests.
✅ Stay Confident – BPO jobs require patience and problem-solving skills.
📩 Contact HR for More Details:
Manpreet Singh
📞 8087427667 | ✉ Manpreet.Singh67@techmahindra.com