Tech Mahindra Walk in interview Pune 2025 | Tech Mahindra Hiring Customer Support Executives – Freshers & Experienced Can Apply

Tech Mahindra Hiring Customer Support Executives: Apply Now!

Tech Mahindra Walk in interview Pune 2025 :- Tech Mahindra Limited, a leading global IT services and consulting company, is currently hiring Customer Support Executives for its international telecom processes (US, UK, and Australian clients). This is a fantastic opportunity for graduates, undergraduates, and freshers with excellent communication skills. The job offers a competitive salary (up to ₹5.2 LPA for experienced candidates and ₹3.2 LPA for freshers) along with attractive benefits. The company is looking to fill 100 openings, so don’t miss this chance!

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📌 Job Posting Summary Tech Mahindra Walk in interview Pune 2025

✔ Company: Tech Mahindra Ltd

✔ Position: Customer Support Executive (Voice Process)
✔ Experience: Freshers to 6 months (international BPO experience preferred)
✔ Salary: Up to ₹5.2 LPA (experienced) / ₹3.2 LPA (freshers)
✔ Job Location: Multiple locations (company-provided cab facility)
✔ Shift: Rotational shifts (24/7 support)
✔ Education: Graduate/Undergraduate (excellent English communication required)
✔ Contact HR: Pooja Varma  / Janvi
✔ Email: poojakundan.varma@gmail.com


📌 Job Description & Responsibilities Tech Mahindra Walk in interview Pune 2025

🔹 Key Responsibilities

  • Handle customer queries for US, UK, and Australian telecom clients via voice support.

  • Provide exceptional customer service and resolve issues efficiently.

  • Work in rotational shifts (including night shifts).

  • Maintain customer satisfaction and ensure service quality.

  • Follow company guidelines for call handling and data management.

🔹 Eligibility Criteria Tech Mahindra Walk in interview Pune 2025

✅ Education: Graduate/Undergraduate (10+2 with good English communication).
✅ Experience:

  • Freshers with strong English fluency can apply.

  • Candidates with 0-6 months of international BPO experience are preferred.
    ✅ Skills Required:

  • Excellent verbal and written English communication.

  • Basic computer knowledge.

  • Good problem-solving and customer handling skills.

🔹 Salary & Benefits Tech Mahindra Walk in interview Pune 2025

  • For Freshers: Up to ₹3.2 LPA

  • For Experienced Candidates: Up to ₹5.2 LPA (based on last CTC & interview performance)

  • Perks & Benefits:

    • Two-way cab facility (within designated boundaries).

    • 5 working days + 2 rotational offs.

    • Attractive incentives & performance bonuses.

    • Quick onboarding process.


📌 How to Prepare for the Interview Tech Mahindra Walk in interview Pune 2025?

🔹 Interview Preparation Tips

  1. Improve Communication Skills:

    • Practice speaking in clear and fluent English.

    • Work on pronunciation and grammar.

    • Engage in mock call simulations (customer service scenarios).

  2. Research the Company & Role:

    • Learn about Tech Mahindra’s work culture and values.

    • Understand the telecom industry (US/UK/AU processes).

  3. Dress Professionally:

    • Wear formal attire for face-to-face interviews.

    • Maintain good body language and confidence.

  4. Common Interview Questions:

    • “Tell me about yourself.”

    • “Why do you want to work in a BPO?”

    • “How would you handle an angry customer?”

    • “Are you comfortable with night shifts?”

  5. Mock Calls & Role-Playing:

    • Practice handling customer complaints, billing queries, and service requests.


📌 Success Tips for BPO, Non-Voice, and Back-Office Jobs Tech Mahindra Walk in interview Pune 2025

🔹 For Voice Process (Customer Support) Jobs:

✔ Active Listening: Pay attention to customer concerns without interrupting.
✔ Empathy & Patience: Stay calm even with difficult customers.
✔ Call Etiquette: Follow script guidelines while sounding natural.

🔹 For Non-Voice & Back-Office Jobs:

✔ Typing Speed & Accuracy: Improve data entry skills (30-40 WPM recommended).
✔ Email Writing Skills: Learn professional email etiquette.
✔ Process Knowledge: Understand CRM tools (Zendesk, Salesforce, etc.).


📌 What is the BPO Industry & Its Importance?

🔹 What is BPO?

  • BPO (Business Process Outsourcing) involves companies outsourcing non-core tasks (customer support, IT, HR, etc.) to third-party service providers.

  • Tech Mahindra’s BPO division handles customer service, technical support, and back-office operations for global clients.

🔹 Why is BPO Important for Companies?

✔ Cost-Effective: Reduces operational costs.
✔ 24/7 Support: Ensures round-the-clock customer service.
✔ Scalability: Companies can expand services without heavy infrastructure.

🔹 Role of BPO in Tech Mahindra

  • Provides customer support for telecom giants in the US, UK, and Australia.

  • Ensures high customer satisfaction through efficient service delivery.


📌 About Tech Mahindra Tech Mahindra Walk in interview Pune 2025

🔹 Company Overview

  • Founded: 1986 (Joint venture between Mahindra & Mahindra & BT Group).

  • Headquarters: Pune, Maharashtra.

  • Global Presence: Operates in 90+ countries.

  • Employee Strength: Over 150,000 professionals worldwide.

🔹 Registered Office Address

Tech Mahindra Limited
Plot No. 1, Phase III,
Rajiv Gandhi Infotech Park,
Hinjawadi, Pune – 411057,
Maharashtra, India.

Tech Mahindra Walk in interview Pune 2025
Tech Mahindra Walk in interview Pune 2025

📌 Final Advice for Applicants Tech Mahindra Walk in interview Pune 2025

✔ Apply Early: With 100 openings, competition will be high.
✔ Prepare Well: Focus on communication & customer service skills.
✔ Be Confident: Show enthusiasm and willingness to learn.

📌 Don’t forget to bring a hard copy of your resume!

🔗 Apply Now: Contact HR Pooja Varma (8652638268) or Janvi (8805049525).


🔎 Frequently Asked Questions Tech Mahindra Walk in interview Pune 2025 (FAQs)

Q1. Is this a work-from-home job?
👉 No, this is an on-site role with cab facilities.

Q2. What is the shift timing?
👉 Rotational shifts (24/7 operations) – Must be flexible.

Q3. Can 12th pass candidates apply?
👉 Yes, undergraduates with strong English skills are eligible.

Q4. What documents are required?
👉 Resume, ID proof, address proof, and educational certificates.


🚀 How To Apply For This Post  Tech Mahindra Walk in interview Pune 2025

This Customer Support Executive role at Tech Mahindra is a great opportunity for freshers and experienced candidates to build a career in the BPO industry. With attractive salaries, cab facilities, and global exposure, this job can be a stepping stone to a successful career. Apply today and ace your interview! 🎯

📞 Contact HR Now: Pooja Varma (8652638268) / Janvi (8805049525).

📧 Email: poojakundan.varma@gmail.com

📍 Location: Pune & other Tech Mahindra offices.

 

Apply Now Here

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