💼 Tech Mahindra Jobs in Pune Tech Mahindra Hiring for International Chat Process (Non-Voice) – Apply Now!
📍 Job Location: Pune (Phase 3, Hinjewadi)
🏢 Company: Tech Mahindra
📋 Job Role: International Chat Process – Non Voice (Upselling)
📅 Interview Mode: Virtual Rounds
📌 Openings: 100+
📞 Contact HR: Muskan (7390064927), Jagriti (9621836318), Arpita (9125409717)
📨 Email: ms001064264@techmahindra.com
💰 Salary Package: ₹3.5 – ₹4.75 LPA
📄 Eligibility: UG/Graduate/PG with 6+ months of international chat process experience
⏳ Shift Timings: Night Shift (24/7 environment)
👉Tech Mahindra Jobs in Pune :- If you’re someone with a background in insurance, loan support, financial services, or legal claims and looking to work in a global BPO setup, this opportunity from Tech Mahindra could be your next big step.
🚀 Why This Role Is a Great Opportunity Tech Mahindra Jobs in Pune
Tech Mahindra, one of India’s top IT and BPO service providers, is inviting applications for International Chat Process (Non-Voice) roles in Pune. This position is ideal for those experienced in loan processing, insurance support, legal claims assistance, and financial documentation via live chat. The focus is on delivering customer support, resolving queries, and upselling services—all through chat.
📝 Job Highlights Tech Mahindra Jobs in Pune
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📌 Company Name: Tech Mahindra
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📌 Job Title: International Chat Process (Non-Voice with Upselling)
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📌 Location: Hinjewadi Phase 3, Pune
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📌 Openings: 100
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📌 Salary: ₹3.5 – ₹4.75 LPA
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📌 Work Mode: Night Shifts Only (24/7 Process)
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📌 Experience: Minimum 6 months in International Chat Process
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📌 Contact: Muskan, Jagriti, Arpita
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📌 Email: ms001064264@techmahindra.com
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📌 Industry: BPO / Telecom / Insurance / Loan / Legal Claim Processing
Also Read :- WNS Insurance And Finance Jobs 2025 | WNS Pune Is Hiring For Finance & Accounting Role | Interested Candidate Apply Now🧾 Job Description Tech Mahindra Jobs in Pune
🔹 Responsibilities:
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Deliver excellent customer chat support to international clients
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Take complete ownership of chats, drive resolution, and ensure customer satisfaction
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Handle queries related to loans, insurance policies, finance plans, and claim processes
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Drive upselling opportunities using soft-sell techniques
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Resolve real-time support tickets via live chat or web chat tools
🔹 Required Skills Tech Mahindra Jobs in Pune:
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Excellent written communication and typing speed
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Experience in international BPO, preferably in insurance, loan servicing, or legal claims
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Ability to multitask while handling multiple chat windows
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Willing to work in rotational night shifts
🔹 Educational Qualification:
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UG/Graduate/PG in any stream (preferred: Finance, Commerce, BBA)
🏢 About Tech Mahindra Tech Mahindra Jobs in Pune
Tech Mahindra is a $6 billion global IT and BPO firm, part of the Mahindra Group. With over 158,000 employees across 90+ countries, it provides services in IT, networking technology solutions, and customer service management. Its headquarters is in Pune, with the registered office in Mumbai. Known for its innovation and people-first approach, Tech Mahindra ranks in the top 5 IT firms in India.
📍 Head Office Address Tech Mahindra Jobs in Pune:
SHARDA CENTRE, Off Karve Road, Erandwana, Pune, Maharashtra – 411004
🧠 How to Prepare for This Interview Tech Mahindra Jobs in Pune?
✅ Interview Tips for International Chat Process Role:
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Brush up your grammar and sentence formation skills – precision in communication is key
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Practice typing speed and accuracy – you’ll likely be tested
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Learn basic phrases and solutions used in loan & insurance chat support
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Be ready with examples of how you handled customer complaints and upselling
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Stay calm and professional – interviews are typically virtual and chat-based
⭐ Success Tips for BPO, Non-Voice & Back-Office Interviews
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Know the Process – Understand what the company offers (loan, insurance, finance, or claims).
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Polish Communication – Focus on written clarity, spelling, tone, and accuracy.
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Be Customer Centric – Always show empathy in customer chats.
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Keep Data Confidential – Data protection is vital in finance and insurance.
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Stay Consistent – Deliver uniform responses to similar queries, per guidelines.
💡 What is the BPO Industry Tech Mahindra Jobs in Pune?
BPO (Business Process Outsourcing) is:
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A process where businesses outsource backend or customer-related services to third-party firms.
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It helps reduce costs and streamline operations in finance, legal, telecom, and insurance sectors.
Why It’s Important Tech Mahindra Jobs in Pune:
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Saves operational costs
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Provides 24/7 customer service
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Scales support for businesses globally
What Is BPO’s Role at Tech Mahindra Tech Mahindra Jobs in Pune?
At Tech Mahindra, the BPO division handles major client accounts from insurance, loan, telecom, and healthcare sectors. Chat support roles play a vital part in enhancing customer satisfaction and product upselling, which directly boosts company revenue and retention.
🧾 FAQs: Frequently Asked Questions Tech Mahindra Jobs in Pune
❓What is the insurance claim process?
Insurance claim involves raising a formal request to the insurance company for reimbursement or compensation. It can be health, life, or motor-related, usually initiated via phone or live chat.
❓What is the loan process?
The loan process includes submitting an application, undergoing eligibility checks, document verification, sanction, and disbursal. Customer support executives often help via chat for document clarification or repayment queries.
❓What is the claim process?
Claims may include filing for an insurance refund, legal claim on a policy, or financial reimbursement. This process includes chat-based interaction to check policy details, submission of documents, and tracking status.
📢 Final Words: Why You Should Apply Tech Mahindra Jobs in Pune
This is not just a chat support job—it’s an opportunity to grow in a global BPO brand, gain exposure to loan, insurance, and finance sectors, and build a strong customer handling portfolio.
If you’re aiming for a stable, high-growth career in non-voice roles—don’t miss this opportunity. Apply today and start your journey with Tech Mahindra, Pune!