Concentrix is recruiting for the position of Representative, Operations at their Pune office. Interested candidates should apply by 30th November 2024, 06:44 PM. Find essential job details, qualifications, and application instructions below.
Job Overview
- Job Title: Representative, Operations
- Company: Concentrix
- Job Location: Pune (Work from Office)
- Shift: Rotational (Morning/Night)
- Job Type: Full-Time
- Industry Type: IT Services, Consulting, BPO, Financial Services, HR Services
- Application Deadline: 30th November 2024
Job Responsibilities
As a Representative in Customer Service/Technical Support, you will:
- Communicate with customers through calls, emails, or chat as per client requirements.
- Provide customer service or technical support, assisting with routine issues related to the client’s products or services.
- Use strong problem-solving skills to resolve complex customer inquiries independently.
Roles and Requirements
- Education: Graduate/Undergraduate (may vary based on job requirements)
- Skills Needed:
- Strong customer service orientation
- Proficiency in computer navigation and PC usage
- Effective verbal and written communication
- Attention to detail and dependability
- Ability to multitask and adapt in a fast-paced environment
- Willingness to work as a team or independently
- Patience and professionalism in all customer interactions
- Flexibility for rotating shifts as needed
Key Skills
- Probing and problem-solving abilities
- Teamwork and independent work capability
- Ability to communicate and confirm solutions with customers
- Language: Proficiency in English and Hindi (Mandatory); Marathi is a plus but not required.
Eligibility Criteria
- Age: 18 to 35 years
- Gender: Open to Male/Female applicants
- Experience: Not mandatory (Freshers are welcome; prior experience is a bonus)
Selection Process
Candidates will be shortlisted based on qualifications and may have a telephonic or in-person interview. Selected candidates will receive further communication via their registered email or phone number.
Salary and Benefits
Salary will be determined based on interview performance.
How to Apply: To apply, click on the provided application button.
[ Apply Now Here ]
Disclaimer: This recruitment information is for informational purposes only and has been sourced from Concentrix’s official recruitment page. We do not charge fees or guarantee placements.
🎯 Good Luck with Your Application and Interview!