HDFC Bank is currently hiring for the Video KYC Officer position at its Pune office. This role is an opportunity for candidates interested in customer verification processes through video calls, with a focus on KYC compliance. Below are the important details and application guidelines.
Job Title:
Video KYC Officer
Company:
HDFC Bank
Location:
- Work Mode: Office-based
- City: Pune
Shift Timings:
- Rotational Shifts (Morning and Night)
Interview Drive Details:
- Dates: 6th November 2024 to 8th November 2024
- Time: 11 AM to 4 PM
- Venue: HDFC Bank, Manorama Mangal Karyalaya, Mangalwar Peth, Barne Road, Next to Sinchan Bhavan, Pune
- Contact Persons: Shruti Nirbhavane / Viraj Deshpande
- Note: Bring a physical copy of your resume and mention Shruti Nirbhavane.
Role Overview:
As a Video KYC Officer, you will be responsible for performing customer identification through video calls while adhering to regulatory KYC and Anti-Money Laundering standards. This involves interacting with customers to verify documents, maintaining service quality, and promoting digital banking services.
Key Responsibilities:
- Video Customer Identification: Conduct KYC verification and due diligence via video calls, ensuring accuracy and credibility.
- Customer Service Excellence: Ensure customers feel comfortable and that interactions meet high service standards.
- Interaction Quality: Maintain accuracy in capturing details and keep defect rates low.
- Process Compliance: Follow set guidelines for accurate and timely KYC processing and documentation.
- Cross-Selling Opportunities: Profile customers and introduce relevant banking products to enhance customer experience.
Required Skills:
- Educational Qualification: Any Graduate can apply.
- Age Requirement: 18 to 35 years.
- Languages:
- Mandatory: English, Hindi
- Optional: Marathi
Selection Process:
- Shortlisting based on eligibility.
- Interview: Telephonic or in-person, as per selection criteria.
Selected candidates will be notified through their registered contact details.
Salary:
- Salary will depend on interview performance and final selection.
How to Apply:
To apply, click the “Apply Now” button below.
[ Apply Now Here ]
Note:
The above job information is sourced from HDFC Bank’s official recruitment portal. Please verify details on the official site. We do not charge any fees or guarantee job placement.