Amazon Work From home jobs 2025 | Amazon Customer Support Work From Home Job – NCR/UP (2025)
Job Position: Customer Support – Voice Process (Work From Home)
Company: Amazon
Experience Required: 0 – 5 years
Location: Remote (Hiring office in Noida)
Salary Range: ₹2.5 – ₹4.25 LPA
Openings: 110
Last Date to Apply: 10th June 2025
Eligibility: Minimum 10+2, Excellent English Communication
Amazon Work From home jobs 2025 :- Amazon, the world’s most customer-centric company, is hiring for remote customer support roles in the voice process. This is an excellent opportunity for freshers and experienced candidates to work with a global e-commerce leader. The role involves handling customer queries, working in flexible shifts (including night shifts), and ensuring top-notch service.
Job Details – Amazon Customer Support (WFH) Amazon Work From home jobs 2025
Key Highlights Amazon Work From home jobs 2025
✔ Work From Home – No need to relocate; work remotely.
✔ Eligibility – 10+2 pass or any graduate/PG. Freshers welcome!
✔ Salary – ₹2.82L to ₹4.33L per annum + additional benefits.
✔ Shifts – Flexible, including night shifts (allowance provided).
✔ Benefits – Meal card, internet allowance, health insurance, OT pay.
✔ Assessment – Online test with webcam & microphone mandatory.
Job Description Amazon Work From home jobs 2025
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Handle inbound/outbound customer calls for Amazon’s services.
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Resolve customer queries related to orders, payments, and account issues.
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Work in rotational shifts (24/7 operations).
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Maintain high customer satisfaction with excellent communication.
Eligibility Criteria Amazon Work From home jobs 2025
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Education: 10+2 or any degree.
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Experience: 0-5 years (BPO experience preferred).
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Skills: Fluent English, good problem-solving, customer service mindset.
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Technical Requirements: Laptop/PC with webcam, headphones, stable internet (100 Mbps).
Salary & Benefits Amazon Work From home jobs 2025
| Component | Details |
|---|---|
| Base Salary | ₹2.82L – ₹4.33L per annum |
| Meal Card | ₹1,100/month (Zeta Card) |
| Internet Allowance | ₹1,250/month |
| Health Insurance | Up to ₹5 Lacs coverage |
| Night Shift Allowance | ₹150 – ₹225 per shift |
| Overtime Pay | As per business needs |
| Work Week | 5 days working, 2 consecutive offs (rotational) |
How to Apply Amazon Work From home jobs 2025?
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Click the Assessment Link: Amazon Customer Support Assessment
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Complete Registration (Use a laptop/PC, not mobile).
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Take the Online Test (Within 24 hours of registration).
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Clear the Assessment (No cheating; webcam recording is active).
⚠️ Limited Seats – Apply Before 10th June 2025!
How to Prepare for Amazon Customer Support Interview Amazon Work From home jobs 2025?
1. Online Assessment Tips
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English Proficiency Test: Grammar, comprehension, sentence formation.
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Typing Test: Minimum 25-30 WPM speed required.
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Cognitive Ability Test: Logical reasoning & problem-solving.
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Customer Service Simulation: Mock call scenarios.
2. Interview Preparation
✅ Common Questions:
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“Tell me about yourself.”
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“Why do you want to join Amazon?”
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“How would you handle an angry customer?”
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“Describe a time you solved a problem.”
✅ Success Tips for BPO Interviews:
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Communication: Speak clearly & confidently.
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Attitude: Stay positive & customer-focused.
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Technical Check: Ensure laptop, mic & internet work smoothly.
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Dress Code: Even for WFH interviews, wear formals.
✅ Non-Voice/Back Office Job Tips:
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Highlight typing speed & accuracy.
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Showcase data entry/Excel skills.
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Emphasize problem-solving abilities.
What is BPO Industry & Its Role in Amazon Amazon Work From home jobs 2025?
Understanding BPO (Business Process Outsourcing)
BPO companies handle customer service, tech support, back-office tasks, and sales for global firms. Amazon outsources customer support to improve efficiency and provide 24/7 assistance.
Why is BPO Important?
✔ Cost-Effective: Reduces operational costs for companies.
✔ Scalability: Handles large customer volumes efficiently.
✔ Global Support: Offers multilingual, round-the-clock service.
Amazon’s BPO Operations in India
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Role: Voice-based customer support for global Amazon users.
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Impact: Ensures quick query resolution, enhancing customer trust.
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Growth: Amazon hires thousands in India for WFH/office-based roles.
About Amazon – Company Overview
Amazon started as an online bookstore and is now the world’s largest e-commerce & cloud computing giant.
Key Facts:
🌍 Global Presence: Operations in 20+ countries.
💼 India Offices: Hyderabad, Bengaluru, Chennai, Delhi, Pune, Noida.
👥 Employees: Over 1.5 million globally (1 lakh+ in India).
Amazon India Headquarters:
Address:
Amazon Development Centre India Pvt. Ltd.
Godrej Genesis, 7th Floor,
Salt Lake Sector V, Kolkata – 700091
Official Careers Page: Amazon Jobs
Final Advice for Applicants Amazon Work From home jobs 2025
🔥 Apply Early – Limited openings!
🎯 Practice Mock Tests – Improve English & typing speed.
💡 Be Professional – Even in WFH interviews.
📈 Show Customer Obsession – Amazon’s core value.
🚀 Don’t Miss This Opportunity – Apply Now!