Job Overview
Atidiv is hiring Customer Support Representatives for a domestic process in Pune. This is a full-time, work-from-office opportunity. The role involves handling customer queries related to Life and Motor Insurance.
Job Details
Job Position
Customer Support Representative
Company Name
Atidiv
Recruiter Name
Sidharth Nandan
Job Location
Kharadi, Pune, Maharashtra, India
Work Venue
2nd Floor, EFC, B1 Building, Cerebrum IT Park, Above SBI Bank, Marigold Complex, Kalyani Nagar, Pune – 411014
Job Type
Full Time, Permanent
Industry Type
BPO, Customer Service, Insurance Services
Number of Open Positions
28
Job Description
Key Responsibilities
- Handle customer queries and provide solutions regarding Life and Motor Insurance policies.
- Maintain professional communication with clients through calls and emails.
- Ensure timely resolution of customer concerns and escalate issues when required.
- Work collaboratively with team members to meet targets and service standards.
Language Proficiency
- Mandatory: Proficiency in English and Hindi.
- Regional Language Requirements:
- Telugu – 2 openings
- Kannada – 3 openings
- Tamil – 3 openings
- Malayalam – 3 openings
Work Schedule
- Shift Timings:
- Females: Up to 8 PM (Rotational shift)
- Males: Up to 9 PM (Rotational shift)
- Workdays: 6 days a week (Rotational as per roster)
- Training Duration: 2 weeks to 1 month (6 days per week)
Selection Process
The recruitment process consists of four rounds:
- HR Interview
- Voice & Accent Assessment
- Operations Round
- Client Interview
Job Highlights
- Open to Freshers and Experienced candidates.
- Any Graduate is eligible to apply.
How to Apply
Interested candidates can visit the venue for a walk-in interview or contact the recruiter directly for more details.
Stay Alert
This information is provided for informational purposes only. All job details are sourced from company websites, Naukri, and official portals. We do not charge any fees for job opportunities.
If anyone asks for money in exchange for a job, please do not make any payment, as legitimate BPO companies do not require any fees for hiring. Beware of fraudulent recruiters and stay vigilant against job scams. Always verify job offers through official company sources to ensure authenticity.
Stay informed, stay safe!