Job Opportunity: Case Processing Executive at AM Infoweb, Pune | back office Jobs in pune 2025
Position: Case Processing Executive
Company: AM Infoweb
Experience Required: 1-3 years
Salary Range: ₹50,000 – ₹3 LPA
Location: Kalyani Nagar, Pune
Openings: 20
Last Date to Apply: Not specified (Apply ASAP)
AM Infoweb is a leading Health Information Management Outsourcing company with offices in India and the US. They specialize in providing medico-legal support to insurance companies and law firms by managing medical reports and ensuring timely documentation.
Job Posting Details back office Jobs in pune 2025
Job Title: Case Processing Executive (International Voice Process)
Company: AM Infoweb
Location: Pune (Kalyani Nagar)
Job Type: Full-time, Permanent
Shift: Fixed US Shift (Night Shift)
Weekly Off: Saturday & Sunday Fixed
Salary: Up to ₹3 LPA + Incentives (₹7,000/month)
Key Responsibilities (Role & Duties) back office Jobs in pune 2025
✔ Act as a mediator between insurance companies/law firms and medical facilities.
✔ Follow up with hospitals, clinics, and doctors for medical reports.
✔ Ensure timely submission of patient reports as per client deadlines.
✔ Handle international voice-based customer interactions.
Eligibility Criteria (Preferred Candidate Profile) back office Jobs in pune 2025
✔ Any Graduate or Undergraduate with 1+ year of International Voice Experience.
✔ Excellent English communication skills (mandatory).
✔ No WFH option—strictly office-based in Pune.
✔ Exclusions: Candidates with B2B lead generation, RPO, domestic process, or back-office experience will not be considered.
Perks & Benefits back office Jobs in pune 2025
✅ Attractive incentives (up to ₹7,000/month).
✅ Fixed US shift with weekends off.
✅ Career growth in a global BPO environment.
How to Apply back office Jobs in pune 2025?
📧 Email Resume: digvijay.tidke@aminfoweb.co.in
📞 Contact HR: Digvijay Tidke (9921815708)
📍 Walk-in Address:
Office No. 3A, Building 3, 3rd Floor,
Cerebrum IT Park, Kalyani Nagar, Pune
Understanding the BPO Industry & AM Infoweb’s Role
What is the BPO Industry?
BPO (Business Process Outsourcing) involves contracting third-party service providers to handle non-core business operations like customer support, data entry, and back-office tasks.
How Does BPO Work?
✔ Companies outsource tasks to reduce costs and improve efficiency.
✔ BPOs hire trained professionals to manage processes like customer service, medical billing, and legal documentation.
Why is BPO Important?
✔ Cost-effective for businesses.
✔ Provides 24/7 customer support across time zones.
✔ Helps companies focus on core operations.
AM Infoweb’s Role in BPO
AM Infoweb specializes in Health Information Management, working with US-based insurance firms and legal agencies. Their team ensures:
✔ Timely medical report processing.
✔ Smooth communication between hospitals and insurers.
✔ Compliance with medico-legal documentation.
How to Prepare for the Interview?
1. Improve Communication Skills
✔ Practice fluent English speaking.
✔ Work on accent neutralization (if required for international calls).
2. Research the Company
✔ Visit AM Infoweb’s website (if available).
✔ Understand their work in medical documentation.
3. Mock Interviews
✔ Prepare for common BPO interview questions:
-
“How do you handle irate customers?”
-
“Describe a time you resolved a conflict.”
4. Dress Professionally
✔ Business casual attire is recommended for face-to-face interviews.
5. Highlight Relevant Experience
✔ Emphasize international voice process experience (if any).
✔ Showcase problem-solving skills.
Success Tips for BPO/Non-Voice/Backoffice Interviews
✅ For Voice Process Roles:
✔ Speak clearly and confidently.
✔ Practice active listening.
✅ For Non-Voice/Backoffice Roles:
✔ Highlight data entry/analytical skills.
✔ Show attention to detail.
✅ General Tips:
✔ Be punctual.
✔ Maintain a positive attitude.
✔ Ask questions about growth opportunities.
Company Overview & Headquarters back office Jobs in pune 2025
About AM Infoweb
✔ Industry: BPO (Healthcare & Legal Documentation)
✔ Global Presence: Offices in India & USA
✔ Employee Strength: Not publicly disclosed (Mid-sized BPO)
Head Office Address (India):
AM Infoweb
Office No. 3A, Building 3, 3rd Floor,
Cerebrum IT Park, Kalyani Nagar,
Pune, Maharashtra, India
Final Advice for Applicants
✔ Do not apply if you lack international voice experience.
✔ Avoid WFH expectations—this is an on-site role.
✔ Prepare for night shifts (US timings).
If you meet the criteria, send your resume to digvijay.tidke@aminfoweb.co.in or call 9921815708 for inquiries.