Bajaj Finserv is currently seeking candidates for the position of Executive in Debt Management Services at their Pune location. This is a full-time role with rotational shifts, including UK shifts. Interested candidates are encouraged to apply on or before February 10, 2025.
Key Highlights
Position: Executive – Debt Management Services
Company: Bajaj Finserv
Number of Positions: Multiple
Job Location: Pune, Maharashtra
Job Type: Full-Time
Shift Timing: Rotational Shifts, including UK shifts
Key Responsibilities:
- Collections Target: Achieve collection targets by visiting customers or coordinating with agencies.
- Performance Monitoring: Monitor performance against set parameters and provide regular updates.
- Legal Compliance: Ensure legal guidelines are followed during product repossession.
- Record Maintenance: Maintain accurate records of customer interactions and transactions.
- Reporting: Provide regular reports on collection activities and performance.
- Issue Resolution: Handle escalations promptly and effectively to resolve issues.
- Daily Risk Report Management: Manage Daily Risk Reports (DRR).
- Strategy Development: Develop and implement strategies to improve collection rates.
- Case Tracking: Track cases to ensure resolution within agreed timelines.
- Portfolio Management: Manage debt portfolios effectively.
- Regulatory Compliance: Ensure adherence to regulatory guidelines.
- Risk Management: Identify and mitigate risks associated with debt collection.
- Team Leadership: Lead and manage teams effectively.
- Vendor Management: Coordinate with internal and external clients and manage vendor relationships.
Educational Qualification:
- Graduation in any discipline.
Experience Required:
- Freshers and experienced candidates with outbound contact center experience are encouraged to apply.
Selection Process:
- Candidates will be shortlisted based on qualifications and experience.
- Shortlisted candidates will be contacted via registered mobile number or email for a telephonic or in-person interview.
Salary:
- Compensation will be determined based on interview performance and previous experience.
Language Requirements:
- Mandatory: Proficiency in English and Hindi with strong communication skills.
- Preferred: Knowledge of Marathi.
Application Process:
Interested candidates should apply on or before February 10, 2025. For more details and to apply,