Customer Support Jobs in Pune Job Opportunity: Customer Support Associate – Finance Brand (Pune)
Company Name: Leading Finance BPO
Job Position: Customer Support Associate (Voice Process)
Location: 3rd Floor, B Wing, Logia Jain IT Park, Chandani Chowk, Kothrud, Pune – 411038
Last Date to Apply: Not Specified (Apply ASAP)
Salary:
- Freshers: Up to ₹12,000/month
- Experienced: ₹15,000/month
- Incentives: Up to ₹10,000/month (Performance-Based)
Customer Support Jobs in Pune :-Are you looking for a job in customer support in Pune? A leading finance brand is hiring Customer Support Associates to handle customer calls regarding pending EMIs, penalties, and early payment requests. If you are fluent in Hindi, Marathi, and English, this could be a great opportunity for you!
Job Details at a Glance Customer Support Jobs in Pune
✔ Role: Customer Support Associate (Voice Process)
✔ Industry: BPO (Finance Sector)
✔ Education: 12th Pass / Graduate
✔ Languages Required: Hindi, Marathi, English
✔ Salary:
- Freshers: ₹12,000/month
- Experienced: ₹15,000/month
- Incentives: Up to ₹10,000/month
✔ Interview Address: - 3rd Floor, B Wing, Logia Jain IT Park, Chandani Chowk, Kothrud, Pune – 411038
✔ Contact: - Darshani Dhawne: 9767699394 / 8378851929 (Roshan)
What is a BPO Industry & How Does It Work?
Understanding the BPO Industry
BPO (Business Process Outsourcing) is a sector where companies outsource non-core business functions like customer support, back-office operations, and technical support to third-party service providers.
Why is BPO Important?
- Helps companies reduce operational costs
- Improves efficiency & customer service
- Allows businesses to focus on core operations
Role of This BPO in the Finance Company Customer Support Jobs in Pune
This BPO handles customer interactions for a finance brand, including:
- Informing customers about pending EMIs & penalties
- Requesting early payments
- Resolving billing-related queries
How to Prepare for the Customer Support Jobs in Pune?
1. Research the Company
- Check the company’s website (if available)
- Understand their finance-related services
2. Improve Communication Skills
- Practice Hindi, Marathi & English speaking
- Work on active listening & clarity
3. Mock Call Practice
- Simulate customer calls on pending EMI reminders & payment requests
4. Dress Professionally
- Wear formal attire (Shirt + Trousers for Men / Saree/Suit for Women)
5. Prepare for Common Interview Questions
- “Tell me about yourself.”
- “How do you handle an angry customer?”
- “Why do you want to work in a BPO?”
Success Tips for BPO, Non-Voice & Back Office Interviews
For Voice Process (Customer Support) Jobs:
✔ Speak Clearly & Politely
✔ Be Patient with Customers
✔ Learn Basic Banking/Finance Terms
For Non-Voice & Back Office Jobs:
✔ Focus on Typing Speed & Accuracy
✔ Learn Excel & Basic Data Entry
✔ Show Attention to Detail
About the Company (If Available)
Since the company name is not mentioned, candidates can inquire during the interview about:
- Company’s reputation in the BPO industry
- Employee strength & work culture
- Growth opportunities
Head Office Address (If Different from Interview Location):
[Not Provided – Candidates can ask during the interview]
Final Thoughts: Customer Support Jobs in Pune?
If you are looking for an entry-level job in Pune with growth opportunities, this Customer Support Associate role could be a good fit. The incentives make it attractive for high performers.
📞 Contact Now: Darshani Dhawne – 9767699394 / Roshan – 8378851929
🔹 Apply Soon – Limited Openings!
