Job Overview Genpact Recruitment 2025
Genpact Recruitment 2025 :- Genpact, a global professional services and solutions firm, is hiring for the position of Customer Service Representative in Pune. This is a full-time, work-from-office opportunity for candidates with 10+ months of experience in international voice processes. Interested candidates can apply by sharing their updated CV via email.
Job Details Genpact Recruitment 2025
Job Posting ID: Customer Service Representative
Company Name: Genpact
Number of Positions: Multiple
Job Location: Pune, Maharashtra, India
Job Type: Full Time, Permanent
Department: Customer Service
Industry Type: BPM / BPO
Role Category: Voice / Blended
Genpact Recruitment 2025: Job Description
Why Join Genpact?
Genpact is a trusted name in the professional services industry, offering a dynamic work environment and opportunities for professional growth. By joining Genpact Recruitment 2025, you will be part of a global team that values innovation, efficiency, and employee development.
Key Responsibilities
- Handle inbound phone inquiries from members regarding disputed transactions.
- Initiate new disputes by accurately capturing all relevant information.
- Adhere to US regulatory and compliance requirements.
- Provide excellent customer service and resolve queries efficiently.
- Use internal and third-party tools to execute dispute claim investigations.
- Ensure high-quality service delivery in a 24/7 environment.
Required Skills for Genpact Recruitment 2025
Essential Skills
- 10+ months of experience in international voice processes.
- Excellent communication and comprehension skills.
- Typing speed of more than 25 WPM.
- Proficiency in MS Office applications like Excel, Word, and Outlook.
Desirable Skills
- Experience in banking, FinTech, or financial crime domains.
- Strong analytical and problem-solving abilities.
- Knowledge of US regulatory requirements like Regulations E, Z, and CFPB.
Qualifications for Genpact Recruitment 2025
- Education: Graduate/Bachelor’s degree preferred.
- Experience: 10+ months of relevant experience in international voice processes.
Perks and Benefits
- Rotational shifts with one-way cab facility (within transportation zone).
- Opportunities for career growth and skill development.
- Employee-friendly policies and work environment.
How to Apply for Genpact Recruitment 2025
Interested candidates can share their updated CV via email:
Email ID: avni.jhajharia@genpact.com
Stay Alert: Avoid Job Scams
This job posting is for informational purposes only. All details are sourced from official company portals and trusted job boards. Genpact Recruitment 2025 does not require any payment or fees for job applications. If anyone asks for money in exchange for a job offer, please report it immediately. Always verify job opportunities through official channels to ensure authenticity.
🎯 Best of Luck for Your Interview! 🎯
By applying for Genpact Recruitment 2025, you take the first step toward a rewarding career with a global leader in professional services. Stay informed, stay safe, and seize this opportunity to grow with Genpact!
