IGT Solution Jobs in Pune 2025 | IGT Solutions Pune Hiring 2025: Customer Service Executive & Associate Roles
IGT Solution Jobs in Pune 2025 :- IGT Solutions Pvt Ltd is hiring for Customer Service Executive, Associate, and Sr. Associate positions in Pune. This is a work-from-office opportunity with rotational UK shifts. Interested candidates can apply via referral or walk-in interviews before the last date: 3th July 2025.
Job Highlights IGT Solution Jobs in Pune 2025
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Company: IGT Solutions Pvt Ltd
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Job Role: Customer Service Executive / Associate / Sr. Associate (Chat & Voice Process)
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Location: Pune (Work From Office)
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Shift: Rotational (UK Shift)
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Eligibility: HSC/Graduates (BA, BCom, BSc) with good English communication with Experience in bpo 06 month
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Experience: Freshers & Experienced (BPO/Non-Voice/Back Office)
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Selection Process: Interview-based
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Last Date to Apply: 03 July 2025
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Contact for Referral: Bhushan – 7821067181 (Emp ID: 20164284)
IIGT Solution Jobs in Pune 2025: Complete Details
1. Job Description & Responsibilities
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Handling inbound customer queries via calls, emails, and chat support.
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Ensuring high service quality and customer satisfaction.
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Maintaining accurate records of customer interactions.
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Resolving complaints and providing product/service information.
2. Eligibility Criteria IGT Solution Jobs in Pune 2025
Educational Qualification:
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Minimum HSC (12th Pass) required
- Minimum 06 month Experience is Required for Undergraduate it is Mandatory
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Graduates (BA, BCom, BSc) preferred.
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Back-office/BPO experience is a plus.
Skills Required:
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Excellent English communication (verbal & written).
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Basic computer knowledge.
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Customer handling & problem-solving skills.
3. Selection Process IGT Solution Jobs in Pune 2025
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Interview Rounds:
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HR Screening (Resume Shortlisting)
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Versant Test / Communication Assessment
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Operations Interview (Final Round)
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Walk-in Interview Details:
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Contact Bhushan (7821067181) for scheduling.
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Carry an updated resume & ID proof.
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4. Salary & Benefits IGT Solution Jobs in Pune 2025
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Salary: Based on experience & interview performance.
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Shift Allowance: Additional for night shifts.
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Job Security: Stable career in a leading BPO firm.
How to Apply for IGT Solution Jobs in Pune 2025?
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Send Your Resume to Bhushan via WhatsApp (7821067181).
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Attend Walk-in Interview (as per scheduled slot).
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Referral Option: Mention Emp ID: 20164284 for priority.
📌 Documents Required:
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Updated Resume
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ID Proof (Aadhar/PAN)
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Educational Certificates
BPO Industry: Overview & Importance
What is BPO?
BPO (Business Process Outsourcing) involves third-party companies handling customer support, back-office tasks, and technical assistance for global clients.
Why is BPO Important?
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Cost-effective customer service solutions.
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24/7 support for international clients.
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Job opportunities for freshers & experienced professionals.
IGT’s Role in BPO Industry
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Specializes in CX (Customer Experience) management.
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Offers multilingual support for global brands.
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Focuses on Travel & Hi-tech industries.
Interview Preparation Tips for BPO Jobs
1. Communication Skills
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Practice English fluency (speaking & writing).
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Work on neutral accent & clarity.
2. Resume Preparation
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Highlight customer service skills (if any).
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Mention language proficiency (English, Hindi).
3. Common Interview Questions
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“How do you handle angry customers?”
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“Why should we hire you for a BPO role?”
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“Describe a situation where you resolved a customer issue.”
4. Dress Code & Body Language
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Formal attire (Shirt + Trousers for men, Formal Wear for women).
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Maintain eye contact & confidence.
About IGT Solutions Pvt Ltd
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Founded: 1998
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Global Presence: 23 delivery centers (India, USA, UAE, Philippines, etc.)
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Employees: 20,000+ worldwide
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Headquarters:
IGT Solutions Pvt Ltd
Pune Office Address: Contact Bhushan WhatsApp (7821067181) for exact location.
🔹 Industry: BPM (Business Process Management) & Digital CX Solutions.
🔹 Clients: 75+ global brands in Travel & Hi-tech sectors.
Final Thoughts
This is a great opportunity for freshers & experienced professionals looking for BPO jobs in Pune. With rotational shifts & referral benefits, IGT offers a stable career path.
📢 Apply Before 03th July 2025!
📞 Contact Bhushan: 7821067181 (Emp ID: 20164284)