Job Opportunity: IT Helpdesk – Walk-In Drive for Freshers
Company: Wipro
Walk-In Details
Date: 28th January 2025
Time: 10:00 AM – 1:00 PM
Venue:
Plot No. 31, MIDC, Hinjawadi Phase 2 Rd,
Hinjawadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune, Maharashtra 411057
Contact: Nishant
About the Job
We are excited to announce a Walk-In Drive for Graduate Freshers for the position of IT Service Desk Support Analyst. If you are a recent graduate looking for an opportunity in IT support, we would love to meet you!
Responsibilities
- Assist end-users with application, system administration, or network-related concerns.
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported via telephone, chat, email, or walk-ins.
- Identify and escalate tickets requiring immediate action.
- Log all contacts and document activities accurately in the incident management tool.
- Resolve helpdesk requests efficiently.
Criteria
- Education: Must be a graduate with all graduation marksheets available.
- Skills:
- Excellent English communication and technical skills.
- Basic knowledge of IT support or technical troubleshooting.
- Shifts: Comfortable working in rotational shifts, including night shifts.
- Location: Willing to work from the office.
Key Details
- Transport: One-way cab facility provided.
- Documents to Carry: Updated CV and a valid government ID proof.
Employment Details
- Role: IT Support – Other
- Industry Type: IT Services & Consulting
- Department: IT & Information Security
- Employment Type: Full-Time, Permanent
- Role Category: IT Support
Preferred Skills
- IT Support
- English Language Proficiency
- Communication Skills
- Technical Support
- Basic knowledge of Computer Science or Information Technology
Join us on 28th January to kickstart your career in IT with Wipro!
