🏥 Sahyadri Hospital Jobs in Pune 2025 | Customer Care Executive Vacancy | Apply Now!
Sahyadri Hospital Jobs in Pune 2025 : If you’re looking for a rewarding career in the healthcare sector, Sahyadri Hospital in Pune is offering an excellent opportunity for the position of Customer Care Executive (Associate / Sr. Associate / Executive level). Whether you’re starting out or have up to 5 years of experience, this role can provide a solid platform for growth in a reputed organization.
📍 Location: Pune, Maharashtra
🏢 Company: Sahyadri Hospital
🎓 Qualification: Any Graduate
📅 Experience Required: 1 to 5 years of relevant experience
🗓️ Last Date to Apply: You can confirm with HR or Careers page]
Sahyadri Hospital is one of the most trusted names in Maharashtra’s healthcare industry, known for its advanced facilities, compassionate care, and innovation-driven approach. This is your chance to work in a professional healthcare setting while developing your customer service career.
📌 Job Summary: Sahyadri Hospital – Customer Care Executive Jobs in Pune Sahyadri Hospital Jobs in Pune 2025
✨ Job Highlights
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Position: Associate / Sr. Associate / Executive – Customer Care Executive
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Industry: Healthcare / Hospital / BPO (Non-voice)
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Job Type: Full-Time, On-site
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Location: Pune
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Department: Front Office / Customer Service / BPO Support
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Salary: As per industry standards (Negotiable based on experience)
📋 Job Responsibilities Sahyadri Hospital Jobs in Pune 2025
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Handle incoming calls and resolve patient queries professionally.
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Provide support related to appointments, medical reports, billing, and patient feedback.
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Maintain accurate and up-to-date patient information in the system.
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Ensure a seamless experience for walk-in patients and visitors.
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Coordinate with internal departments to ensure effective communication.
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Escalate unresolved issues to the appropriate department or supervisor.
✅ Candidate Requirements Sahyadri Hospital Jobs in Pune 2025
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Excellent communication skills in English, Hindi, and Marathi.
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Graduation in any discipline (preferred).
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Experience in Customer Care, Front Office, BPO, or Hospital Support.
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Knowledge of MS Office, hospital software is a plus.
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Strong interpersonal and problem-solving skills.
🏥 About Sahyadri Hospital – Company Overview Sahyadri Hospital Jobs in Pune 2025
Sahyadri Hospitals is Maharashtra’s largest chain of multi-specialty hospitals. With a strong network across Pune, Nashik, Karad, and other cities, the hospital group has been a pioneer in delivering high-quality and affordable medical services. It has a presence in both urban and semi-urban regions, ensuring widespread access to healthcare.
🌐 Head Office Address Sahyadri Hospital Jobs in Pune 2025:
Sahyadri Hospitals Ltd.
Plot No. 30C, Karve Road, Erandwane, Pune – 411004, Maharashtra, India
👥 Number of Employees Sahyadri Hospital Jobs in Pune 2025
Over 5,000+ professionals, including doctors, nurses, admin, and customer care staff are currently employed across various branches of Sahyadri Hospitals.
🧠 What is BPO in Healthcare? Why is it Important?
BPO (Business Process Outsourcing) in hospitals refers to the outsourcing of front-office and back-office operations like billing, customer service, data entry, appointment scheduling, etc. In Sahyadri Hospital, the BPO support team (like Customer Care Executives) plays a vital role in:
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Managing patient queries
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Streamlining appointment processes
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Providing information and support
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Increasing operational efficiency
BPO in healthcare helps improve patient satisfaction, reduce operational cost, and enhance hospital performance.
🎯 How to Prepare for a Customer Care Executive Interview – Success Tips Sahyadri Hospital Jobs in Pune 2025
✅ Preparation Strategy
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Understand the Job Role:
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Read the job description carefully.
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Know what Sahyadri Hospital stands for and its key services.
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Practice Common Interview Questions:
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“Tell me about yourself.”
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“How do you handle difficult customers?”
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“Why do you want to work in a hospital setting?”
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Focus on Soft Skills:
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Communication, empathy, patience, and multitasking are essential.
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Dress Smartly:
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Wear formal attire and maintain proper grooming.
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Be Honest & Confident:
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Share real experiences and show a willingness to learn.
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💡 Mock Interview Questions Sahyadri Hospital Jobs in Pune 2025:
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What would you do if a patient is frustrated or angry?
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How do you manage multiple tasks in a fast-paced environment?
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Do you have experience handling confidential information?
💼 Face-To-Face Interview Tips for BPO, Non-Voice, and Back Office Jobs Sahyadri Hospital Jobs in Pune 2025
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Arrive Early: Reach the venue 15-20 minutes before your scheduled time.
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Carry Necessary Documents: Resume, ID Proof, Academic Certificates, etc.
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Stay Calm and Professional: Always maintain eye contact and smile.
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Highlight Your Experience: Talk about previous roles, challenges you overcame.
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Ask Smart Questions: Show genuine interest in the role.
💡 Final Thoughts Sahyadri Hospital Jobs in Pune 2025
Sahyadri Hospital’s current opening for Customer Care Executive in Pune is an excellent opportunity for job seekers who want to start or grow their career in a hospital or healthcare BPO setup. If you have the right communication skills, a patient-first mindset, and a desire to grow, don’t miss this opportunity.
🚀 Apply now and give your career the right start in the healthcare industry!
