Job Overview
Sutherland is looking for Senior Associates in Collections for Work from Home positions based in Pune. If you’re qualified and interested, apply by November 30, 2024.
Job Details:
- Position: Senior Associate | Collections
- Location: Pune (Work from Home)
- Shift: Rotational (Morning/Night)
- Experience Required: 2+ years in Collections, ideally in International Voice Process
- Salary: Based on interview performance
Job Responsibilities:
Your role as a Senior Associate in Collections will include:
- Reviewing and managing assigned accounts for collection calls, adjustments, and reconciliations.
- Collecting customer payments, following up on arrangements, and monitoring payment activity to meet deadlines.
- Escalating non-payment issues as needed and providing customer service for billing concerns.
- Handling account adjustments, refunds, and reconciliations.
- Collaborating with internal departments and participating in process improvements.
- Serving as a backup to the Team Lead when required.
Skills Required:
- Strong communication skills for outbound and inbound collections.
- Ability to resolve account and billing issues efficiently.
- Detail-oriented, with excellent follow-up and time-management skills.
- Compliance and adherence to standard operating procedures.
Eligibility:
- Education: B.Com in any specialization
- Age: 18 to 35 years
- Gender: Open to all
- Languages: English and Hindi (mandatory), Marathi (preferred)
Selection Process:
- Application Shortlisting: Based on qualifications.
- Interview: Selected candidates will be contacted for a telephonic or field interview.
To Contact:
Kindly send your resume to: Abinaya.Manoharan@sutherlandglobal.com
Mobile No: Whatsapp / Call : 9791385843
How to Apply:
Click the “Apply Now” button to submit your application by November 30, 2024.
[ Apply Now here ]
Note: This recruitment information is for reference only. We do not charge any fees for job information. Follow Sutherland’s official recruitment process.
Good Luck with Your Interview! 🎯