Location: Pune (Work from Office)
Position: Customer Service Agent (International Chat Process)
Application Deadline: 30 November 2024, 06:44 PM
About the Position
Tech Mahindra is hiring for the International Chat Process role in Pune. Candidates will work in customer service, handling live chat interactions for international clients.
Job Type: Full-Time, Work from Office
Shift: Rotational Shifts (Morning/Night), including a 15-hour US work window (6 PM – 9:30 AM IST)
Eligibility Criteria
- Qualification: Minimum 12th pass; graduates are also eligible
- Experience: Not required, but experience in customer service or the telecom industry is a plus
- Age: 18-35 years
- Gender: Open to all
- Skills Required:
- Excellent written and verbal communication skills
- Strong listening skills—attentive, patient, and non-interruptive
- Achievement-oriented, focused on performance
- Ability to build relationships with customers and team members
- Problem-solving skills and logical thinking
- Experience with upselling/proactive sales in live chat (preferred)
Selection Process
- Shortlisting: Candidates are shortlisted based on eligibility.
- Interview: Shortlisted candidates will be notified via their registered mobile or email and will undergo a telephonic or in-person interview.
To Contact
Interested candidate contact here
Contact Person : Tausif Sayyed
Contact No : 8999681344
Salary & Benefits
- Salary: Determined based on interview performance
- Languages Required:
- Mandatory: English, Hindi
- Optional: Marathi
How to Apply
Click the “Apply” button to start your application. Complete the form before 30 November 2024.
[Apply Now Here]
Disclaimer: The information provided here is for guidance only. Please refer to Tech Mahindra’s official website for the official recruitment process. No fee is required for this application.
Best of Luck for Your Interview! 🎯
