Walk in interviews For Customer Care position at Ruby Hall Clinic, Pune
Walk in interviews For Customer Care position :-Ruby Hall Clinic (RHC), a renowned multi-specialty hospital in Pune, is conducting walk-in interviews for the Customer Care position. If you have 1-5 years of experience in customer service, patient care, or front-office roles, this is an excellent opportunity to join a prestigious healthcare institution. The job involves handling patient interactions, registrations, feedback, and resolving queries.
Job Details at a Walk in interviews For Customer Care position
-
Position: Customer Care Executive
-
Experience Required: 1-5 years
-
Openings: 2
-
Job Location: Camp & Koregaon Park, Pune
-
Qualification: Any Graduate
-
Employment Type: Full-time, Permanent
-
Key Skills: Customer Relations, Front Office, Patient Handling, Receptionist Duties, Enquiry Management
Job Description & Responsibilities Walk in interviews For Customer Care position
As a Customer Care Executive at Ruby Hall Clinic, your primary responsibilities will include:
✔ Communicating with patients and relatives for feedback.
✔ Handling patient registration, cash transactions, and phone calls.
✔ Resolving patient concerns efficiently.
✔ Escalating critical issues to the reporting manager when necessary.
✔ Following up on surgical cases.
✔ Improving service innovation and patient satisfaction.
✔ Completing assigned tasks by the manager.
Preferred Candidate Profile Walk in interviews For Customer Care position
-
Education: Any Graduate
-
Experience: 2-5 years in customer service (preferably in healthcare/hospitality)
-
Skills: Strong communication, problem-solving, and multitasking abilities
-
Preferred Industry Experience: Hospitals, Clinics, BPO (Non-Voice/Back Office), or Front Desk Roles
Perks & Benefits Walk in interviews For Customer Care position
-
Competitive salary package
-
Employee benefits as per industry standards
-
Opportunity to work in a reputed healthcare institution
Walk-in Interview Details Walk in interviews For Customer Care position
📍 Address:
Grant Medical Foundation, Ruby Hall Clinic
40, Sassoon Road, Pune, Maharashtra, India
ℹ Ask security for HR meeting.
How to Prepare for the Walk in interviews For Customer Care position?
1. Research the Company
-
Understand Ruby Hall Clinic’s history, services, and core values.
-
Familiarize yourself with their departments (e.g., organ transplants, robotic surgery).
2. Dress Professionally
-
Wear formal attire (preferably light-colored shirt/blouse with formal trousers/skirt).
3. Brush Up on Key Skills
-
Practice handling patient queries, managing front desk duties, and conflict resolution.
-
Be prepared for questions on customer service scenarios.
4. Carry Necessary Documents
-
Updated resume
-
ID proof, educational certificates, and experience letters (if any)
5. Mock Interview Practice
-
Prepare answers for common interview questions like:
-
“How would you handle an angry patient?”
-
“Describe a time you resolved a customer complaint.”
-
Success Tips for BPO, Non-Voice & Back Office Walk in interviews For Customer Care position
✅ Highlight Communication Skills – Even in non-voice roles, clarity in written communication is crucial.
✅ Showcase Problem-Solving Abilities – Employers value candidates who can handle issues independently.
✅ Demonstrate Multitasking Skills – Handling data entry, emails, and patient records requires efficiency.
✅ Be Confident & Polite – Maintain a professional demeanor throughout the interview.
Understanding the BPO Industry & Its Role in Healthcare
What is BPO?
BPO (Business Process Outsourcing) involves contracting third-party service providers for non-core business tasks like customer support, data entry, and back-office operations.
Why is BPO Important in Healthcare?
-
Improves patient experience through efficient customer service.
-
Reduces administrative burden on hospital staff.
-
Ensures smooth handling of patient records, billing, and feedback.
Role of BPO in Ruby Hall Clinic
-
Managing patient inquiries and registrations.
-
Handling feedback and complaints.
-
Ensuring smooth front-office operations.
About Ruby Hall Clinic Walk in interviews For Customer Care position
🏥 Head Office Address:
Grant Medical Foundation, Ruby Hall Clinic
40, Sassoon Road, Pune, Maharashtra – 411001
📞 Contact: +91-20-66455555
🌐 Website: www.rubyhall.com
🔹 Employee Strength: 2000+ (across all branches)
🔹 Specializations: Multi-organ transplants, robotic surgery, cardiology, oncology, and more.
🔹 Awards:
-
Best Organ Transplant Centre by NOTTO
-
Best Hospital to Work For (Economic Times)
-
Best Medical Tourism Facility (Govt. of India)
Final Thoughts Walk in interviews For Customer Care position
If you are looking for a stable and rewarding career in customer care within the healthcare sector, Ruby Hall Clinic offers a great opportunity. Prepare well, showcase your skills, and make a strong impression during the walk-in interview.
Best of luck! 🚀