Wipro Pune Hiring: Customer Care Executive Job Openings in Hinjawadi – Apply Now!
Wipro Jobs In Pune :- Wipro Technologies is currently hiring for the position of Customer Care Executive at their Hinjwadi, Pune location. With 20 openings available, this is a great opportunity for candidates with excellent communication skills and a strong customer service mindset. The role involves handling inbound calls, resolving customer queries, and ensuring a seamless customer experience. Immediate joiners are preferred, so interested candidates should apply right away by sending their resumes to 8103076355.
Job Highlights & Key Details Wipro Jobs In Pune
- Position: Customer Care Executive
- Openings: 20
- Job Location: Hinjawadi Phase 2, Pune
- Job Type: Full-time, Permanent
- Work Mode: Work from Office
- Shift: 24/7 (Flexible shifts)
- Week Offs: 5 days working with 2 rotational offs
- Last Date to Apply: ASAP (Immediate hiring)
- Contact: Drop your resume at 8103076355
Wipro Jobs In Pune Description
Role & Responsibilities
- Handling inbound customer calls and addressing queries efficiently.
- Understanding customer concerns and providing accurate resolutions.
- Maintaining a neutral accent and clear communication in English.
- Composing grammatically correct and professional responses.
- Demonstrating strong analytical skills to resolve issues quickly.
- Ensuring customer satisfaction through empathetic and solution-driven interactions.
Preferred Candidate Profile Wipro Jobs In Pune
- Excellent communication skills (verbal & written).
- Neutral accent and fluent English.
- Strong customer service orientation with problem-solving abilities.
- Ability to work in 24/7 rotational shifts.
- Freshers & experienced candidates are welcome.
- Should reside within company transport boundaries.
Perks & Benefits Wipro Jobs In Pune
- 5-day workweek with 2 rotational offs.
- Transport facilities (within boundary limits).
- Career growth opportunities in a leading IT/BPO firm.
- Training & skill development programs.
How to Prepare for the Wipro Customer Care Executive Interview?
1. Improve Your Communication Skills
- Practice speaking in clear, neutral-accented English.
- Work on grammar, vocabulary, and sentence formation.
- Engage in mock call simulations to enhance fluency.
2. Understand the BPO Industry & Wipro’s Role
- BPO (Business Process Outsourcing) involves handling customer support, technical assistance, and back-office operations for global clients.
- Wipro’s BPO division plays a crucial role in customer experience management, helping businesses streamline operations.
3. Research Common Interview Questions
- “Tell me about yourself.”
- “How do you handle an angry customer?”
- “Why do you want to work in a BPO?”
- “Describe a situation where you resolved a customer issue.”
4. Dress Professionally & Be Confident
- Wear formal attire for face-to-face interviews.
- Maintain positive body language (eye contact, firm handshake).
5. Showcase Customer Service Skills
- Highlight patience, empathy, and problem-solving abilities.
- Share examples of how you’ve handled difficult situations.
Success Tips for BPO, Non-Voice, and Back-Office Interviews
✅ For Voice Process Roles:
- Focus on voice modulation and clarity.
- Practice active listening to understand customer needs.
✅ For Non-Voice & Back-Office Roles:
- Highlight typing speed, data accuracy, and multitasking skills.
- Be prepared for email drafting and chat support scenarios.
✅ General Tips:
- Research the company’s values and work culture.
- Be honest about your strengths and weaknesses.
- Ask intelligent questions about the role.
What is the BPO Industry & Why is it Important?
Understanding BPO (Business Process Outsourcing)
- BPO companies handle customer support, technical helpdesk, finance, HR, and backend operations for global clients.
- It helps businesses reduce costs, improve efficiency, and enhance customer experience.
Wipro’s Role in the BPO Sector
- Wipro is a leading IT & BPO services provider, offering customer care, tech support, and back-office solutions.
- The company is known for its employee-friendly policies, training programs, and career growth opportunities.
About Wipro – Company Overview
- Founded: 1945
- Headquarters: Bangalore, India
- Global Presence: Operations in 60+ countries
- Employee Strength: Over 250,000+ employees worldwide
- Key Sectors: IT Services, Consulting, BPO, Digital Transformation
Wipro Pune Office Address:
Wipro Technologies
Rajiv Gandhi Infotech Park,
Hinjwadi Phase 2, Pune,
Maharashtra – 411057
Final Thoughts – Should You Apply?
If you have strong communication skills and a passion for customer service, this Wipro job is a great opportunity. With flexible shifts, transport facilities, and career growth, it’s ideal for both freshers and experienced professionals.
🔹 How to Apply?
Send your resume to 8103076355 or check Wipro’s career portal for updates.