WNS Walk in interview For Back Office 2025 Unleash Your Potential: WNS is Hiring for Non-Voice Shipping & Logistics Roles in Pune!
WNS Walk in interview For Back Office 2025 :- Are you a dynamic individual eager to kickstart or advance your career in the thriving logistics industry? WNS Global, a leading global Business Process Management (BPM) company, is hosting a walk-in drive for non-voice shipping and logistics roles in Pune, Viman Nagar. This is an incredible opportunity for both freshers (0 years experience) and experienced professionals with up to 4 years of experience to join a vibrant team.
WNS Walk in interview For Back Office 2025:- The drive is scheduled from 3rd July to 7th July 2025, with interviews taking place daily from 10:30 AM to 1:00 PM (and extended till 2:00 PM from 2nd to 5th July) at WNS Weikfield, Tower C, Viman Nagar. With a salary package ranging from 2.5 to 4 Lacs P.A., this is your chance to step into a rewarding career. Remember to bring your updated CV and mention Ashwini Jagtap on the right side of your resume when you walk in!
WNS Walk in interview For Back Office 2025 | WNS Global: A Powerhouse in Business Process Management
WNS Walk in interview For Back Office 2025 :- WNS (Holdings) Limited (NYSE: WNS) is a global leader in Business Process Management (BPM), providing a wide spectrum of services to over 200 global clients. Founded in 1996 as a carve-out of British Airways’ back-office operations, WNS has grown exponentially, becoming a publicly traded company on the New York Stock Exchange. With a workforce exceeding 62,000 individuals globally (as of March 2025), WNS operates across 64 delivery centers in numerous countries, including the United States, the United Kingdom, India, and the Philippines.
WNS Walk in interview For Back Office 2025 :- WNS distinguishes itself by combining operational excellence with deep domain expertise across various industries, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Shipping and Logistics, Travel and Leisure, and more. Their services range from customer care and finance & accounting to human resource solutions, research & analytics, and technology solutions. WNS is committed to enabling its clients to “OUTPERFORM” by transforming their business processes through a partnership approach and global delivery capability. The company’s focus on digital transformation, coupled with its consistent recognition as a leader in various industry reports, underscores its commitment to innovation and client success.
WNS Walk in interview For Back Office 2025 Global Headquarters (Key Locations):
- United States: Jay Suites – New York, 515 Madison Avenue, 8th Floor, New York, NY 10022
- United Kingdom: WNS Global Services (UK) Ltd, HYLO, 23rd Floor, 105 Bunhill Row, London, EC1Y 8LZ
- India: Plant No. 10/11, Gate No. 4, Godrej & Boyce Complex, Pirojshanagar, Vikhroli (West), Mumbai – 400 079
Job Opportunity Details WNS Walk in interview For Back Office 2025
- Company Name: WNS Global / WNS Holdings LTD
- Job Title: Associate – Non-Voice Shipping and Logistics
- Experience: 0 – 4 Years (Freshers Welcome!)
- Salary Package: 2.5 – 4 Lacs P.A.
- Work Location: Pune (Work from office), Viman Nagar
- Education: Graduate (Except technical backgrounds: BE, B Tech, BCA, and MCA)
- Shift: Rotational and Night Shifts
WNS Walk in interview For Back Office 2025 Details:
- Dates: 3rd July – 7th July 2025
- Time: 10:30 AM – 1:00 PM (Extended till 2:00 PM from 2nd – 5th July)
- Venue: Tower C, WEIKFIELD IT CITI INFO PARK, Viman Nagar Ave 1, Sakore Nagar, Viman Nagar, Pune – 411014
- Contact Person (HR): Ashwini Jagtap
- How to Apply: Walk-in directly with your updated CV. Important: Mention “Ashwini Jagtap” on the top right side of your CV.
- Openings: Multiple
Key Highlights WNS Walk in interview For Back Office 2025:
- Graduates (Freshers Welcome!)
- Great growth opportunities
- Friendly work culture
- Flexible shifts & transport facility
Why Join WNS WNS Walk in interview For Back Office 2025?
WNS is not just a workplace; it’s a platform for career growth. With a focus on continuous learning and a supportive environment, WNS fosters talent and provides ample opportunities for professional development. The company’s diverse client base and wide range of services offer exposure to various industries and cutting-edge technologies.
Understanding the BPO Industry and Its Importance WNS Walk in interview For Back Office 2025
What is the BPO Industry?
BPO, or Business Process Outsourcing, involves contracting specific business operations and responsibilities to a third-party service provider. This can include a wide range of functions, from customer support and data entry to finance & accounting, human resources, and IT services. BPO is typically categorized into:
- Front-office outsourcing: Deals with customer-facing services like customer support, sales, and marketing.
- Back-office outsourcing: Handles internal business functions such as finance and accounting, data processing, IT services, and human resources.
The non-voice shipping and logistics roles at WNS fall under back-office BPO, focusing on tasks that don’t involve direct phone communication with customers, but are crucial for the smooth operation of shipping and logistics processes.
How Does the BPO Industry Work WNS Walk in interview For Back Office 2025?
BPO companies act as specialized external partners for businesses. Instead of a company performing all its operations in-house, it outsources certain processes to a BPO provider who has the expertise, technology, and trained personnel to perform these tasks efficiently and cost-effectively. This often involves:
- Process Transition: The client company transitions its existing process (e.g., shipping documentation, data entry for logistics) to the BPO provider.
- Service Delivery: The BPO provider’s team, using their infrastructure and expertise, executes the agreed-upon tasks.
- Performance Monitoring: Service Level Agreements (SLAs) are established to ensure the BPO provider meets specific performance metrics (e.g., accuracy rates, turnaround times).
Why is the BPO Industry Important to Companies WNS Walk in interview For Back Office 2025?
The BPO industry plays a vital role in today’s globalized economy for several reasons:
- Cost Efficiency: BPO enables companies to significantly reduce operational costs by leveraging lower labor costs in different regions, reducing infrastructure expenses, and converting fixed costs into variable ones.
- Focus on Core Competencies: By outsourcing non-core, repetitive tasks, companies can free up their internal resources and focus on their primary business activities, innovation, and strategic growth.
- Access to Specialized Expertise: BPO providers often possess specialized skills, technology, and best practices that individual companies may not have in-house, leading to higher efficiency and quality.
- Scalability and Flexibility: BPO allows companies to quickly scale their operations up or down based on market demand without the overheads of hiring and training new staff, providing immense flexibility.
- Improved Efficiency and Productivity: BPO companies are experts in process optimization, leading to faster turnaround times, increased accuracy, and overall improved productivity.
- Global Reach and Market Expansion: BPO can facilitate market entry into new geographies by leveraging the BPO provider’s local presence, language capabilities, and understanding of regional regulations.
- Risk Mitigation: BPO providers can help mitigate risks associated with compliance, data security, and operational disruptions by having robust systems and expertise in place.
Role of BPO in this Company (WNS) WNS Walk in interview For Back Office 2025
In the context of WNS, the BPO model is their core business. They specialize in managing a wide array of business processes for their clients. For shipping and logistics, WNS’s BPO services would involve tasks like:
- Processing shipping documents (bills of lading, invoices, customs declarations)
- Tracking shipments and updating status in systems
- Managing logistics data and maintaining databases
- Coordinating with various stakeholders (carriers, warehouses, customs) via email or internal systems
- Resolving discrepancies and handling inquiries related to shipping operations (non-voice)
- Generating reports and analytics for supply chain optimization
By handling these critical, often high-volume tasks, WNS allows its clients (shipping companies, logistics providers, manufacturers) to streamline their operations, reduce costs, and focus on their primary business of moving goods efficiently.
How to Prepare for the Interview WNS Walk in interview For Back Office 2025
Preparing thoroughly can significantly boost your confidence and chances of success.
1. Research the Company:
- WNS Global: Understand their business model (BPM), their values, and their presence in the shipping and logistics sector. Visit
www.wns.com. - The Role: Have a clear understanding of what “non-voice shipping and logistics roles” entail. Think about the types of tasks you might perform.
2. Understand the Job Requirements:
- Experience: 0-4 years means they are open to freshers, but if you have experience, be ready to highlight it.
- Skills: “Back office/BPO” implies strong data entry, accuracy, attention to detail, basic computer proficiency (MS Office), and good written communication.
- Education: Graduate (except technical backgrounds). Ensure your degree aligns.
- Shift: Rotational and Night shifts. Be prepared to confirm your flexibility and address any concerns the interviewer might have regarding night shifts.
3. Prepare Your Resume:
- Update: Ensure your resume is up-to-date with your latest education, skills, and any relevant experience (even internships or academic projects).
- Tailor: Customize your resume to highlight skills pertinent to back-office, non-voice roles, and logistics if you have them. Keywords like “data entry,” “accuracy,” “attention to detail,” “organizational skills,” “email communication,” “problem-solving,” “logistics support,” etc., are good to include.
- Print Copies: Bring multiple hard copies. Do not forget to mention “Ashwini Jagtap” on the top right side.
4. Practice Common Interview Questions:
- Tell me about yourself: Keep it concise, relevant to the job, and highlight your strengths.
- Why are you interested in this non-voice role at WNS? Connect your skills and career aspirations to the role and company.
- What do you know about WNS? Show you’ve done your research.
- What are your strengths and weaknesses? Be honest but positive, and show how you’re working on weaknesses.
- How do you handle repetitive tasks and maintain accuracy? This is crucial for non-voice roles.
- Are you comfortable with rotational and night shifts? Confirm your flexibility and commitment.
- How do you manage your time and prioritize tasks?
- How do you ensure attention to detail in your work?
- Describe a situation where you had to solve a problem without direct communication. (If you have experience)
- What are your salary expectations? Be realistic, considering the mentioned range (2.5-4 LPA).
5. Prepare Questions for the Interviewer:
Asking thoughtful questions shows your interest. For example:
- “What does a typical day look like for a Non-Voice Shipping and Logistics Associate?”
- “What are the key performance indicators for this role?”
- “What are the opportunities for growth and career progression within WNS for this role?”
- “What kind of training is provided for new hires?”
Success Tips for BPO, Non-Voice, Backoffice Job Interviews (Face-to-Face)
A face-to-face interview requires a holistic approach.
- Dress Professionally: First impressions matter. Opt for business casual or formal attire. Clean, ironed clothes are essential.
- Arrive on Time: Plan your commute and aim to arrive at least 15-20 minutes before your scheduled interview time. This allows for any unforeseen delays and gives you time to compose yourself.
- Positive Body Language:
- Eye Contact: Maintain appropriate eye contact with the interviewer to show engagement and confidence.
- Posture: Sit upright and confidently.
- Handshake: Offer a firm handshake (if culturally appropriate and initiated by the interviewer).
- Smile: A genuine smile can make you appear approachable and friendly.
- Listen Actively: Pay close attention to the interviewer’s questions. If you’re unsure, don’t hesitate to ask for clarification.
- Clear and Concise Answers: Answer questions directly and avoid rambling. Be specific and use examples from your experience where possible.
- Highlight Relevant Skills: Emphasize skills crucial for non-voice back-office roles:
- Accuracy and Attention to Detail: Crucial for data entry and processing.
- Organizational Skills: Managing tasks and workflows effectively.
- Written Communication: For email correspondence and documentation.
- Computer Proficiency: Especially MS Office (Excel, Word).
- Problem-Solving: Even in non-voice, issues arise that need resolution.
- Adaptability and Flexibility: For rotational/night shifts.
- Ability to Work Independently and in a Team: Many back-office roles require both.
- Demonstrate Enthusiasm: Show genuine interest in the role and the company. Explain why you want to work for WNS and in this particular role.
- Manage Stress: Interview environments can be stressful. Practice deep breathing if needed. Stay calm and composed.
- Follow Up: While not directly part of the face-to-face interview, sending a polite thank-you email within 24 hours of the interview is a good practice. Reiterate your interest and thank them for their time.
Advice About WNS Global Services WNS Walk in interview For Back Office 2025
WNS is a highly reputable company in the BPM sector, known for its global footprint and diverse service offerings. Joining WNS means becoming part of a large, stable organization with a strong emphasis on professional development. They often invest in training programs for their employees, which can be a great advantage, especially for freshers. The work culture is generally professional and collaborative.
While the BPO industry, including non-voice roles, can sometimes involve repetitive tasks and specific shift timings (like rotational or night shifts), it also offers excellent opportunities for entry into the corporate world, gaining valuable process knowledge, and building foundational skills in a structured environment. WNS provides a platform for growth, with employees often moving up to senior associate, team leader, or even managerial roles over time, or transitioning into other departments based on their performance and acquired skills.
The head office addresses of WNS are spread across its major operational regions, with significant presence in New York, London, and Mumbai, India. The primary global headquarters in India is located at:
WNS (Holdings) Limited Plant No. 10/11, Gate No. 4, Godrej & Boyce Complex, Pirojshanagar, Vikhroli (West), Mumbai – 400 079, India.
As of March 2025, WNS employs over 62,000 individuals globally, a testament to its vast operations and commitment to its workforce.
Seize this opportunity to join WNS and carve out a successful career path in the dynamic world of shipping and logistics! Good luck!