Job Overview
Gallagher Service Center GSC is conducting a walk-in drive for the position of Senior Process Analyst on February 15 2025. This is a full-time permanent opportunity in the analytics KPO and research industry. The role requires experienced professionals with a background in healthcare or general insurance from the BPO and KPO domain.
Job Details
Position
Senior Process Analyst
Company Name
Gallagher Service Center GSC
Number of Positions
Multiple
Job Location
Pune Maharashtra India
Job Type
Full Time Permanent
Shift Timings
Standard Business Hours
Job Description
Key Responsibilities
- Act as the primary point of contact for the US onshore branch providing comprehensive support
- Understand and implement US Health Insurance regulatory standards guidelines policies and procedures
- Provide end-to-end support of policy lifecycle services
- Support a team of four to five Client Managers managing approximately seventy accounts
- Conduct end-to-end renewal activities as a US Health Insurance domain expert
- Foster and maintain a positive relationship with branch onshore staff to enhance customer experience
- Coordinate with internal operations teams to ensure timely completion of renewal activities
- Handle queries effectively minimizing rework at the service center
- Identify risks and issues and successfully navigate through to resolution
- Demonstrate strong time management and organizational skills managing multiple tasks independently
Candidate Requirements
Education Qualification
- Any graduate from a recognized institution
Experience and Skills Required
- Minimum three years of experience in healthcare or general insurance within the BPO or KPO domain
- Excellent communication skills both verbal and written
- Strong analytical and problem-solving skills
- Ability to work independently and manage multiple tasks efficiently
Walk-in Drive Details
Date
15th February 2025
Time
10 00 AM to 2 00 PM
Venue
Gallagher Centre of Excellence 3rd Floor Delta 2 Giga Space Viman Nagar Pune 411014
Application Link
Interested candidates should fill out the online application form : Click Here
Selection Process
- Shortlisting based on qualifications and experience
- Walk-in interview at the venue
- Final selection and offer letter issuance
Salary and Benefits
- Salary will be based on the interview round and previous experience
- Competitive employee benefits package
- Career growth opportunities in the insurance analytics sector
Industry Type
Analytics KPO Research
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