Customer Service Jobs in Pune Job Opportunity: Customer Service Role at Etraveli Group, Pune – Apply Now!
Customer Service Jobs in Pune :- Etraveli Group is hiring for a Customer Service Role (International Voice Process) in Vimanagar, Pune. This is an excellent opportunity for candidates with 1+ year of experience in international voice support and strong communication skills. The minimum education requirement is 12th grade or above. Immediate joiners are preferred, and candidates must have all necessary documents ready. Interested applicants can send their resumes to megha.karande@etraveligroup.com or contact Megha at 9730075483.
Why Join Etraveli Group?
- Captive Company (Stable & Secure Work Environment)
- Attractive Incentives (Performance-Based Rewards)
- Employee-Centric Workplace (Supportive & Growth-Oriented Culture)
Job Posting Details Customer Service Jobs in Pune
📌 Job Title: Customer Service Executive (International Voice Process)
🏢 Company Name: Etraveli Group
📍 Location: Vimanagar, Pune
📅 Hiring Status: Immediate Joiners Preferred
📞 Contact: Megha – 9730075483 | megha.karande@etraveligroup.com
🎓 Education Requirement: 12th Pass & Above
💼 Experience Required: 1+ Years in International Voice Process
📌 How to Prepare for This Interview Customer Service Jobs in Pune? (Step-by-Step Guide)
1. Research the Company
- Visit Etraveli Group’s official website to understand their services.
- Check their LinkedIn page for company culture and employee reviews.
2. Improve Communication Skills
- Practice speaking in clear, fluent English.
- Work on accent neutralization if required.
3. Mock Interview Practice
- Prepare for common BPO interview questions like:
- “Tell me about yourself.”
- “How do you handle irate customers?”
- “Why should we hire you?”
4. Documents Checklist
- Keep your resume, Aadhar, PAN, education certificates, and experience letters ready.
5. Dress Professionally
- Wear formal attire for a face-to-face interview.
💡 Success Tips for BPO, Non-Voice, and Back-Office Interviews Customer Service Jobs in Pune
✅ For Voice Process Roles:
- Focus on active listening and problem-solving skills.
- Be prepared for mock call simulations.
✅ For Non-Voice & Back-Office Roles:
- Highlight your typing speed, data accuracy, and multitasking abilities.
- Familiarize yourself with Excel, CRM tools, and email etiquette.
🌍 What is the BPO Industry & How Does It Work?
🔹 What is BPO?
BPO (Business Process Outsourcing) involves companies outsourcing non-core business functions (like customer support, IT, HR) to third-party service providers.
🔹 Why is BPO Important?
- Helps companies reduce costs and improve efficiency.
- Provides 24/7 customer support for global clients.
🔹 Role of BPO in Etraveli Group
Etraveli Group likely uses BPO services to manage customer inquiries, travel bookings, and technical support for international clients.
🏢 About Etraveli Group
📍 Headquarters Address:
Etraveli Group
Viman Nagar, Pune, Maharashtra, India
👥 Employee Strength:
(Exact number not publicly available, but as a growing travel tech company, it likely employs hundreds to thousands globally.)
🌟 Company Overview:
Etraveli Group is a leading global travel tech company specializing in flight bookings and travel solutions. It operates brands like Gotogate, Flight Network, and Mytrip.
📢 Final Advice for Applicants
- Apply early to increase selection chances.
- Customize your resume to highlight customer service experience.
- Follow up after applying via email or call.
🚀 Ready to apply? Send your resume to megha.karande@etraveligroup.com today!