Wipro Jobs In Pune

Wipro Jobs In Pune 2025 | Wipro Technology Is Hiring For Customer Care Executive For There Hinjwadi Pune Location | Interested candidate Apply Right Now

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Wipro Pune Hiring: Customer Care Executive Job Openings in Hinjawadi – Apply Now!

Wipro Jobs In Pune :- Wipro Technologies is currently hiring for the position of Customer Care Executive at their Hinjwadi, Pune location. With 20 openings available, this is a great opportunity for candidates with excellent communication skills and a strong customer service mindset. The role involves handling inbound calls, resolving customer queries, and ensuring a seamless customer experience. Immediate joiners are preferred, so interested candidates should apply right away by sending their resumes to 8103076355.

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Job Highlights & Key Details Wipro Jobs In Pune

  • Position: Customer Care Executive
  • Openings: 20
  • Job Location: Hinjawadi Phase 2, Pune
  • Job Type: Full-time, Permanent
  • Work Mode: Work from Office
  • Shift: 24/7 (Flexible shifts)
  • Week Offs: 5 days working with 2 rotational offs
  • Last Date to Apply: ASAP (Immediate hiring)
  • Contact: Drop your resume at 8103076355

Wipro Jobs In Pune Description

Role & Responsibilities

  • Handling inbound customer calls and addressing queries efficiently.
  • Understanding customer concerns and providing accurate resolutions.
  • Maintaining a neutral accent and clear communication in English.
  • Composing grammatically correct and professional responses.
  • Demonstrating strong analytical skills to resolve issues quickly.
  • Ensuring customer satisfaction through empathetic and solution-driven interactions.

Preferred Candidate Profile Wipro Jobs In Pune

  • Excellent communication skills (verbal & written).
  • Neutral accent and fluent English.
  • Strong customer service orientation with problem-solving abilities.
  • Ability to work in 24/7 rotational shifts.
  • Freshers & experienced candidates are welcome.
  • Should reside within company transport boundaries.

Perks & Benefits Wipro Jobs In Pune

  • 5-day workweek with 2 rotational offs.
  • Transport facilities (within boundary limits).
  • Career growth opportunities in a leading IT/BPO firm.
  • Training & skill development programs.

How to Prepare for the Wipro Customer Care Executive Interview?

1. Improve Your Communication Skills

  • Practice speaking in clear, neutral-accented English.
  • Work on grammar, vocabulary, and sentence formation.
  • Engage in mock call simulations to enhance fluency.

2. Understand the BPO Industry & Wipro’s Role

  • BPO (Business Process Outsourcing) involves handling customer support, technical assistance, and back-office operations for global clients.
  • Wipro’s BPO division plays a crucial role in customer experience management, helping businesses streamline operations.

3. Research Common Interview Questions

  • “Tell me about yourself.”
  • “How do you handle an angry customer?”
  • “Why do you want to work in a BPO?”
  • “Describe a situation where you resolved a customer issue.”

4. Dress Professionally & Be Confident

  • Wear formal attire for face-to-face interviews.
  • Maintain positive body language (eye contact, firm handshake).

5. Showcase Customer Service Skills

  • Highlight patience, empathy, and problem-solving abilities.
  • Share examples of how you’ve handled difficult situations.

Success Tips for BPO, Non-Voice, and Back-Office Interviews

✅ For Voice Process Roles:

  • Focus on voice modulation and clarity.
  • Practice active listening to understand customer needs.

✅ For Non-Voice & Back-Office Roles:

  • Highlight typing speed, data accuracy, and multitasking skills.
  • Be prepared for email drafting and chat support scenarios.

✅ General Tips:

  • Research the company’s values and work culture.
  • Be honest about your strengths and weaknesses.
  • Ask intelligent questions about the role.

What is the BPO Industry & Why is it Important?

Understanding BPO (Business Process Outsourcing)

  • BPO companies handle customer support, technical helpdesk, finance, HR, and backend operations for global clients.
  • It helps businesses reduce costs, improve efficiency, and enhance customer experience.

Wipro’s Role in the BPO Sector

  • Wipro is a leading IT & BPO services provider, offering customer care, tech support, and back-office solutions.
  • The company is known for its employee-friendly policies, training programs, and career growth opportunities.

About Wipro – Company Overview

  • Founded: 1945
  • Headquarters: Bangalore, India
  • Global Presence: Operations in 60+ countries
  • Employee Strength: Over 250,000+ employees worldwide
  • Key Sectors: IT Services, Consulting, BPO, Digital Transformation

Wipro Pune Office Address:

Wipro Technologies
Rajiv Gandhi Infotech Park,
Hinjwadi Phase 2, Pune,
Maharashtra – 411057

Final Thoughts – Should You Apply?

If you have strong communication skills and a passion for customer service, this Wipro job is a great opportunity. With flexible shifts, transport facilities, and career growth, it’s ideal for both freshers and experienced professionals.

🔹 How to Apply?
Send your resume to 8103076355 or check Wipro’s career portal for updates.

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