WNS Walk in interviews For Customer Support Associate at WNS Global, Pune (Viman Nagar)
WNS Walk in interviews For Customer Support Associate :- Are you looking for a career in customer support? WNS Global Services is conducting walk-in interviews for Customer Support Associates in Pune (Viman Nagar). With 50+ openings and an experience requirement of 1-5 years, this is a great opportunity for candidates seeking roles in the BPO (Business Process Outsourcing) industry.
📍 Location: WNS Global Services, Tower C, WEIKFIELD IT CITI INFO PARK, Viman Nagar Ave 1, Sakore Nagar, Pune, Maharashtra 411014
📅 Interview Mode: Walk-In (No prior appointment needed)
📝 Apply Now: Submit your application via the “Apply Now” button to receive an email confirmation before attending the interview.
Job Details & Eligibility Criteria
📌 Job Role: Customer Support Associate WNS Walk in interviews For Customer Support Associate
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Industry: BPO (Business Process Outsourcing)
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Job Type: Full-time
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Experience Required: 1-5 years
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Qualification: Under Graduate / Graduate (Any Stream)
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Openings: 50+
📌 Job Responsibilities WNS Walk in interviews For Customer Support Associate
✔ Handling customer queries related to flights, hotels, travel packages, insurance, and utility bills.
✔ Providing solutions and support across industries like Travel, Insurance, and Utilities.
✔ Ensuring customer satisfaction through effective communication.
✔ Working in a process-driven environment with adherence to company policies.
📌 Interview Process WNS Walk in interviews For Customer Support Associate
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Aptitude Test (Minimum 20/50 marks required to qualify)
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HR Group Discussion (Topic-based discussion)
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Typing Test & Essay Writing
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Final Interview with Operations Manager
📌 Interview Panel (Meet These Recruiters at the Venue)
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Ashwini Jagtap (HR)
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Hrishikesh (HR)
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Shruti (HR)
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Ronnie Britto (HR)
Why Join WNS Global Services?
🏢 About WNS Global
WNS Global Services (NYSE: WNS) is a leading Business Process Management (BPM) company with over 44,000 professionals across 60+ delivery centers in 16 countries.
🌍 Company Values (CIRCLE of Values)
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Client First
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Integrity
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Respect
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Collaboration
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Learning
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Excellence
📍 Headquarters Address
WNS Global Services Pvt. Ltd.
Gate 4, Godrej & Boyce Complex,
Plant No. 10, Pirojshanagar,
Vikhroli (West), Mumbai – 400079, India
How to Prepare for the WNS Walk in interviews For Customer Support Associate?
📝 Interview Preparation Tips
✅ Aptitude Test: Brush up on basic math, logical reasoning, and English comprehension.
✅ Group Discussion: Practice speaking on general topics like customer service, teamwork, and travel industry trends.
✅ Typing Test: Aim for 25-30 WPM (Words Per Minute) with accuracy.
✅ HR & Operations Round: Be prepared for questions on:
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Your previous work experience
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How you handle irate customers
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Why you want to join WNS
💡 Success Tips for BPO Interviews
✔ Dress Professionally (Formals preferred)
✔ Be Confident & Polite in communication
✔ Showcase Problem-Solving Skills (Give examples from past experience)
✔ Research About WNS (Visit their website & understand their services)
Understanding the BPO Industry & Its Importance
❓ What is BPO?
BPO (Business Process Outsourcing) is a sector where companies outsource non-core business operations like customer support, back-office work, and technical support to third-party service providers.
🔄 How Does BPO Work?
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Companies hire BPO firms to handle customer service, data entry, HR, finance, and technical support.
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BPOs operate in voice (call centers) and non-voice (email/chat support, back-office roles).
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They help businesses reduce costs, improve efficiency, and enhance customer experience.
📌 Role of BPO in WNS Walk in interviews For Customer Support Associate
WNS provides customer support, finance & accounting, HR, and analytics services to global clients in industries like:
✔ Travel & Hospitality
✔ Banking & Insurance
✔ Healthcare & Retail
Final Advice for Candidates WNS Walk in interviews For Customer Support Associate
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Carry Multiple Copies of Your Resume
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Bring Original & Photocopies of ID Proof & Education Certificates
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Arrive Early to Avoid Rush
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Stay Calm & Composed During All Interview Rounds
🚀 This is a great opportunity to work with a global BPM leader! Apply now and attend the walk-in interview at the given address.
📞 For Queries: Contact WNS HR at [Ashwini.jagtap@wns.com]
