Tech Mahindra Jobs in Pune 2025 – Hiring Customer Service Associates for US Healthcare Process
Tech Mahindra Jobs in Pune 2025 :-Tech Mahindra, a leading global IT and business process outsourcing (BPO) company, is hiring for the position of Customer Service Associate (Associate Analyst) in Pune, India. This role is part of the US Healthcare Insurance Process, focusing on policy servicing, claims processing, and member enrollment. The job location is Magarpatta, Pune, and the work mode is Work From Office (WFO). Interested candidates with at least 12 months of experience in healthcare insurance processes can apply by sending their resumes to mj00642401@techmahindra.com with the subject line “Hiring For Associate Analyst for US Healthcare Insurance Process.”
Job Details at a Glance Tech Mahindra Jobs in Pune
✔ Company Name: Tech Mahindra Ltd
✔ Job Position: Associate Analyst / Customer Service Associate
✔ Industry: BPO (Business Process Outsourcing) – Healthcare Insurance
✔ Job Location: Magarpatta, Pune (Work From Office)
✔ Qualification: 10+2+3 or 12+3 (Diploma)
✔ Experience Required: Minimum 12 months
✔ Key Skills: Claims Processing, Medical Billing, Policy Administration, Enrollment, Claim Adjudication
✔ Contact Person: Mayuresh
✔ How to Apply: Email CV to mj00642401@techmahindra.com
Job Description – Tech Mahindra Jobs in Pune Associate Analyst (US Healthcare Insurance Process)
Tech Mahindra is looking for skilled professionals to join their US Healthcare Insurance Process team. The role involves handling policy servicing, claims processing, member enrollment, and medical billing for US-based clients.
Key Responsibilities Tech Mahindra Jobs in Pune:
- Processing healthcare insurance claims and policy enrollments
- Handling medical billing and claim adjudication
- Managing policy installations and member data updates
- Ensuring accuracy in transaction processing
- Resolving customer queries related to insurance policies
Eligibility Criteria:
- Minimum 12 months of experience in US healthcare insurance processes
- Strong knowledge of medical coding, claim settlement, and policy administration
- Good communication skills (written & verbal)
- Ability to work in night shifts (if required)
Why Join Tech Mahindra?
✅ Reputed Fortune 500 company with global presence
✅ Career growth opportunities in BPO & IT sectors
✅ Employee-friendly work culture
✅ Attractive salary & benefits
How to Prepare for the Interview?
If you’re applying for this BPO/Non-Voice/Backoffice role, follow these interview preparation tips:
1. Research the Company
- Visit Tech Mahindra’s official website
- Understand their US healthcare insurance services
- Know their work culture and values
2. Brush Up on Domain Knowledge
- Revise medical billing, claims processing, and policy administration
- Be familiar with HIPAA compliance (for US healthcare)
3. Improve Communication Skills
- Practice email drafting & professional communication
- Prepare for scenario-based questions (e.g., handling customer complaints)
4. Dress Professionally
- Wear formal attire for face-to-face interviews
- Maintain positive body language
5. Mock Interviews
- Practice common BPO interview questions:
- “How do you handle an irate customer?”
- “Explain the claim adjudication process.”
Success Tips for BPO/Non-Voice/Backoffice Jobs
✔ Be Process-Oriented – Accuracy matters in claims & policy processing
✔ Stay Updated – Learn about US healthcare trends
✔ Showcase Problem-Solving Skills – Employers value quick decision-making
✔ Highlight Your Experience – Emphasize previous BPO/Healthcare roles
What is the BPO Industry & How Does It Work?
BPO (Business Process Outsourcing) involves outsourcing business operations (like customer service, finance, healthcare) to third-party service providers.
Why is BPO Important?
- Cost-effective for companies
- 24/7 customer support for global clients
- Job creation in countries like India, Philippines
Role of BPO in Tech Mahindra Jobs in Pune
Tech Mahindra’s BPO division handles IT support, healthcare, finance, and customer service for global clients. This US Healthcare Insurance Process ensures smooth policy management & claims processing for American insurers.
About Tech Mahindra
- Headquarters: Tech Mahindra Ltd, Plot No. 1, Phase III, Rajiv Gandhi Infotech Park, Hinjawadi, Pune – 411057, India
- Global Presence: Operations in 90+ countries
- Employee Strength: Over 150,000 professionals worldwide
- Parent Company: Part of the Mahindra Group
Final Thoughts About Tech Mahindra Jobs in Pune
This Associate Analyst role at Tech Mahindra is a great opportunity for professionals in healthcare insurance & BPO. If you meet the eligibility criteria, apply now and prepare well for the interview.
🔗 How to Apply?
Send your resume to mj00642401@techmahindra.com with the subject line:
“Hiring For Associate Analyst for US Healthcare Insurance Process“